Refund policy

Last updated: 24 August 2026.

Digital products

Because paid upgrades are delivered digitally and become available immediately after verified payment, completed and successfully delivered purchases are ordinarily non-refundable.

Duplicate charge or failed delivery

If you are charged more than once for the same battle, or a verified payment does not unlock the purchased content, submit a support request within 7 days. Include the battle code and payment reference. After verification, an eligible refund will be sent to the original payment method; bank or provider processing time may apply.

Safety

Never send a UPI PIN, OTP, full card number or online-banking password. We do not need these to investigate a payment.